Privacy Policy

1. Introduction

TonBoVPN ("we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our VPN services, website and applications (collectively, "Services"). Please read this policy carefully before using our Services.

2. Information We Collect

We collect only the minimum information necessary to provide our Services:

• Account information: email address and password (hashed) provided at registration.
• Payment information: processed by our third-party payment providers. We never store full card numbers or payment credentials.
• Usage data: total data volume consumed per billing period (for plan enforcement only). We do not log browsing activity, websites visited, IP addresses assigned, DNS queries or connection timestamps.
• Device information: operating system type and app version, used for troubleshooting and compatibility.

3. Zero-Log Policy

TonBoVPN strictly does not log: your originating IP address, the VPN IP addresses assigned to you, websites or services you access, DNS queries, traffic content, connection timestamps, session duration, or bandwidth per session. We cannot produce records of your online activity because we do not collect them.

4. How We Use Your Information

We use the information we collect to: provide, operate and improve our Services; process payments and manage your subscription; send service-related communications (e.g. billing notifications, security alerts); respond to support requests; and comply with legal obligations.

5. Information Sharing

We do not sell, rent or trade your personal information. We may share limited data with: payment processors (to handle transactions); cloud infrastructure providers (to operate our servers); and legal authorities (only when required by a valid legal order and only to the extent of information we hold, which excludes browsing activity).

6. Data Security

We implement industry-standard security measures including AES-256 encryption in transit, hashed passwords, and access controls to protect your data. No method of transmission over the internet is 100% secure; we strive to use commercially acceptable means to protect your information.

7. Data Retention

Account data is retained while your account is active and for up to 90 days after deletion to comply with legal obligations. Aggregated, anonymised usage statistics (no personal identifiers) may be retained longer for service analytics.

8. Your Rights

Depending on your jurisdiction, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to processing; and data portability. To exercise any of these rights, contact us at support@tonbovpnofficial.com.

9. Cookies

Our website uses essential cookies required for functionality (authentication, preferences). We do not use advertising or tracking cookies. You can control cookie settings through your browser.

10. Children's Privacy

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our website or sending an email. Continued use of our Services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@tonbovpnofficial.com.